What is Mediation?
Mediation can be an inexpensive first step to resolve differences
between both parties. It is a low cost alternative to the Court process.
Many
problems can occur when you are building or renovating even if you are
the contractor. Some can be sorted out face to face, but others can
escalate to a complaint or dispute. That's when you need professional
help.
Mediation is not a compromise. The idea with Mediation is
to jointly examine issues which really matter and reach an agreement you
can live with after listening to the other side's comments.
Who
does it?
A Mediator is a specially trained building consultant,
qualified and experienced in Mediation and communicating with
contractors.
Aim?
To solve the problem without excessive
cost, delay or stress. Essentially everything in a mediation is meant to
be off the record. It's designed to get parties to speak openly. This
means you can admit a mistake without anyone being able to use it
against you later. Similarly, a contractor can't use any concession
offered by the owner at the Mediation unless a resolution is reached.
If
the Mediation is successful, the Mediator will prepare an agreement
which both parties will sign.
Why is Mediation a good option?
Mediation has the
following advantages:
- Quick
- it can be
arranged between the parties without having to wait for available Judges
and Court timetables.
- Cheap
- the
cost of the Mediator is shared and the Mediation is usually much quicker
(less than a day) and you will not have to pay so much for lawyer's,
barrister's or expert's time. The usual fee is less than $2,000.
- Successful
- we
usually find at least 80% of disputes can be resolved by mediation if
both parties are realistic and co-operative.
- Open
- it
provides an excellent forum for each party to have their say - to
explain why they're unhappy or why something went wrong.
- Flexible
- with
an experienced Mediator you will be surprised at the flexibility and
range of remedies on which you can reach agreement. And if no resolution
is achieved, all your other rights are preserved - so you can still go
to the Tribunal or Court!
Where does the Mediation take place?
The Mediator will
arrange rooms or often he or she might like to use two rooms in your
building.